How to Reduce Tenant Turnover and Keep Great Renters

Lexi Maes • February 6, 2025

Finding great tenants is important, but keeping them is even better. High tenant turnover can be costly, leading to lost rent, marketing expenses, and maintenance costs. Here’s how to encourage long-term tenancy and build strong relationships with your renters:

1. Prioritize Good Communication

A responsive landlord makes tenants feel valued. Address maintenance requests quickly, check in periodically, and keep communication open. Happy tenants are more likely to renew their lease.

2. Keep Up with Maintenance

A well-maintained property keeps tenants satisfied. Proactively fix small issues before they become big problems and make upgrades when necessary.

An expert property manager working on property evaluations and other paperwork

3. Offer Lease Renewal Incentives

Consider offering small rent discounts, free carpet cleaning, or upgraded appliances to encourage tenants to stay. A little incentive can go a long way in securing a lease renewal.

4. Create a Sense of Community

If your rental is in a multi-unit property, hosting small events or fostering a community feel can make tenants feel more at home.

Couple receiving property counseling from MFH Springfield Property Management—expert rental services in Springfield, MO.

5. Be Fair with Rent Increases

If rent must go up, keep it reasonable and communicate increases well in advance. Sudden, steep hikes often push tenants to look elsewhere.

The Bottom Line


Keeping good tenants saves time, money, and stress. By maintaining the property, communicating effectively, and offering incentives, you can create a rental experience tenants want to stay in.

Need help managing your rental? Contact us today to learn how MFH can help you keep your best tenants happy!